|
To keep your company running, you use technology every day – including desktops, laptops, servers and more. With this reliance on IT comes the need for fast, experienced computer support – but as a small business, how can you afford it?
Now it’s possible to get the skilled technical support you need without hiring a full team of computer support professionals
The help desk is 24x7 - which means you can call any day, any time, and avoid holiday, weekend and after hour charges. You have access to technical support, whenever you need it.
Each employee has access to a friendly, U.S.-based team of computer support professionals – this means more productivity for the entire company. You don’t have to keep pulling the computer savvy employee from his job to fix everyone else’s minor issues or questions.
No call to the help desk is too small or too big - They will assist you with:
- Level I and II troubleshooting and triage
- Password issues
- Connectivity issues
- Help with PCs and networks;
- Hardware configuration
- Software installation and training
- Virus and malware removal
- Data backup and retrieval
- Everything from basic “how to” questions, to complex issues
Escalation to a Mobile Technician -If for some reason the help desk is unable to resolve your problem, they will escalate it to a Mobile Technician and we will come onsite to resolve it.
Productive environment - the help desk technicians speak clearly and the average call is answered with in 1 minute. The technicians will be familiar with your company to provide more effective results.
Affordable – the price is definitely worth the value of having instant access to technical support.
Why outsource tech support? Here are few reasons:
By outsourcing your tech support, you’ll get faster, more cost-effective service than if you tried to create your own IT support department. With IntegraTek Consulting, you’ll reap the benefits of having an entire technical support team at your disposal – for much less than the cost of hiring just one IT employee.
Contact us today to learn more about our Denver-based computer help and IT support services.
|
ServicesContactAboutBlog
